Cookies Policy

About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device. They allow the website to recognise a device, remember certain information and provide a more consistent experience when you return. Similar technologies, such as pixels, tags, software development kits and local storage, can perform some of the same functions. In this policy, we use the word cookies to include cookies and these similar technologies unless we say otherwise.

Nelspin Casino may use cookies when you browse the website, create or access an account, use gaming services, view content or interact with website features. Some cookies are placed by us, while others may be placed by service providers that support website operation, security, analytics, communications or other approved functions.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device or usage information. Where this happens, we handle the information in accordance with our Privacy Policy and applicable privacy requirements.

Why we use cookies

• To keep the website available and enable essential functions.
• To remember choices and settings, such as language, region or session preferences.
• To support account access and maintain the security of sessions.
• To detect unusual activity, prevent misuse and help protect the website and its users.
• To understand how visitors use the website and identify areas that may be improved.
• To measure the effectiveness of website content, promotions or communications where permitted.
• To provide relevant website features and improve the overall user experience.

Types of cookies we may use

The cookies used on the website may vary depending on the pages, services and features you use. A cookie may also be classified by how long it remains on your device. Session cookies are generally removed when you close your browser. Persistent cookies remain for a set period or until they are deleted. The period may differ according to the purpose of the cookie and the settings of the service that places it.

Strictly necessary cookies

These cookies are needed for core website functions. They can help pages load, maintain a secure session, remember actions during a visit and support features that you have requested. Without them, parts of the website may not operate correctly. Because they support essential functions, they may not always be available for complete opt-out through website preference tools. You may still be able to block them through your browser, although doing so may prevent access to some services.

Preference and functionality cookies

These cookies remember choices you make so that the website can provide a more convenient experience. For example, they may help remember display preferences, settings or information entered during a session. They are not always essential, but disabling them may mean that you need to repeat certain choices or that some features work less smoothly.

Analytics and performance cookies

These cookies help us understand how visitors navigate the website, which pages are used and whether features are working as intended. They may collect information such as browser type, device information, approximate location, referring page, visit times and interactions with website content. This information is generally used in aggregated or pseudonymous form to analyse performance, identify technical issues and improve the website.

Advertising and measurement cookies

Where used and permitted, these cookies may help measure campaigns, understand how users reach the website and present content that is more relevant to their interests. They may also limit repeated advertising or help assess whether communications are effective. These cookies may be placed by us or by approved third parties acting on our behalf. You can usually manage this category through the cookie preference tool or your browser settings.

Third-party technologies and your choices

Some website functions may rely on third-party providers. These providers may use cookies or similar technologies to deliver services such as security, website hosting, analytics, payment-related functionality, customer support or communication tools. Third parties may process information according to their own privacy notices and terms. We expect service providers to use information only for authorised purposes and to apply appropriate safeguards, but their practices may change over time.

The website may include links to external websites, applications or services. If you follow one of these links, the external service may use its own cookies and technologies. This policy does not control the practices of websites that are not operated by Nelspin Casino. You should review the relevant third party's privacy and cookie information before providing information or using those services.

Cookie preference tools

Where a cookie preference tool is available, you can use it to review and change the categories of non-essential cookies that you accept. Your choices may be stored in a preference cookie so that the website can remember them. If you clear your cookies, use another browser or change devices, you may need to set your preferences again.

Browser settings

Most browsers allow you to view, remove, block or restrict cookies through their privacy or security settings. Browser controls differ, so you should check the instructions provided by your browser or device manufacturer. You can usually choose to block all cookies, allow only certain cookies, delete cookies when you close the browser or receive a notification before a cookie is stored.

Blocking or deleting cookies may affect your experience. Essential functions may not work, account sessions may not be maintained, preferences may not be saved and some pages or services may be unavailable. If you use more than one browser or device, settings applied in one place may not apply elsewhere.

Mobile and device controls

Your mobile device or operating system may offer additional controls for advertising identifiers, app permissions and local storage. These controls are managed by the device provider and may differ from browser settings. Changing them may reduce personalised content or measurement, but it may not stop all information collection required for essential website functions.

Privacy, security and policy updates

Information collected through cookies may include technical details about your device, browser, network connection and interactions with the website. Depending on the cookie and the services used, it may also relate to your account or preferences. We use this information for the purposes described in this policy, our Privacy Policy and any information provided at the time of collection. We do not use cookies to avoid our legal, regulatory or responsible gambling obligations.

Cookies can support security, but no website or online transmission is completely secure. You should keep your device, browser and account credentials protected, use trusted networks where possible and avoid allowing other people to access a device on which you are signed in. If you believe that your account or device has been compromised, follow the security and account support process made available on the website.

We may retain cookie-related information for as long as reasonably necessary for the purpose for which it was collected, to maintain records, resolve disputes, protect the website, meet legal obligations or support legitimate business needs. Retention periods may differ depending on the type of information, the service involved and applicable requirements.

Changes to this policy

We may update this Cookies Policy when our website, technologies, service providers or legal obligations change. The updated version will be published on this page with a revised date where appropriate. You should check this page from time to time so that you remain informed about how cookies are used. If a change requires a new choice or notice, we will provide information through the website or the relevant preference tool.

Questions and further information

For more information about how Nelspin Casino collects, uses, stores and protects personal information, please read our Privacy Policy. If you have a question about this Cookies Policy or wish to raise a privacy concern, use the contact or support channel made available on the website. When making a request, provide enough information for the matter to be understood, but do not send passwords, payment details or other sensitive information through an unsecured channel.

This policy should be read together with the website Terms and Conditions, Privacy Policy and any notices displayed when you use particular services. If there is a conflict between this policy and a specific notice about cookies, the more specific notice will apply to the relevant technology or service.